Apple Vision Pro: High Return Rate After 14-Day Trial Period

Apple Vision Pro 1 1

The Hype vs. Reality

Apple’s Vision Pro headset was met with much anticipation, but early returns suggest that some users are not satisfied with their purchase. After the 14-day return window closed on February 16th, analysts are reporting that a significant number of headsets have been returned.

Reasons for Return: According to Bloomberg analyst Mark Gurman, the most common reasons for returning the Vision Pro include:

  • High weight and cumbersome controls: The headset weighs over 1 pound (450 grams), which can cause fatigue and discomfort during use.
  • Limited app selection: The Vision Pro currently has a limited number of apps available, which may not be enough to justify the high price tag.
  • Lack of productivity gains: Some users found that the Vision Pro did not offer a significant productivity boost over traditional laptops or tablets.
  • Eyestrain and headaches: Some users reported experiencing eyestrain and headaches after using the Vision Pro for extended periods.
  • Narrow field of view: The Vision Pro’s field of view is narrower than some other VR headsets, which can be disorienting for some users.
  • Isolation from friends and family: The Vision Pro can be isolating, as it blocks out the user’s surroundings.


Apple’s Response

Apple has not released any official data on the return rate of the Vision Pro. However, Gurman’s report suggests that the return rate is higher than average for a new Apple product. This could be due to the high price tag, the limited number of apps available, or the physical discomfort some users experience when using the headset.

The Future of VR

The Vision Pro is Apple’s first foray into the VR market, and it remains to be seen whether the company will continue to invest in this technology. The high return rate of the Vision Pro suggests that there are still significant challenges to overcome before VR can become a mainstream product.

Disclaimer: This article is based on the information available at the time of writing. The actual return rate of the Vision Pro may be different than what is reported here.

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